Services

Retrieving hard copy items (cartons, files or documents) could not be easier. Requests can be received via our web ordering system and deliveries arranged on a scheduled time-frame or specific day service

Effective live storage

Although storage and service at the carton level may suit many archival situations, ARMS offers an audit trail at the file level and a system that delivers an efficient and inexpensive way to keep those files off-site. Each file within the system is registered and stored in our center as an individual item.

Indexing and capture

Each file is added to the archive through file level entry screens. These ensure users insert required control data and capture mandatory information, ensuring integrity of the data and consistency throughout the system.  Individual files are given a unique bar-code and indexed onto the system via a web interface. This creates a comprehensive listing of the file for later search and retrieval.

Increased access, faster response

Files are scanned on arrival at our centers and physically stored as items in their own right, with specific shelf locations, in open file management cartons. Files managed in this way are immediately accessible; our staff can access them quickly and retrievals are faster than conventional handling of a file from a box.

Destruction

Once your materials have been destroyed, we will issue a legal certificate of destruction to maintain a complete audit trail. There is no such thing as waste. Information is destroyed and recycled as practically and commercially possible, which helps you to meet your environmental obligations and targets.

Empowering performance

To guarantee our service, we write performance measures into our agreements, which are volume and service related. This ensures delivery is constantly monitored and meets the agreed response requirements.